Privacy Policy

Introduction

At http://therapy-for-children-domestic-violence.denvermentalhealthcare.com, we are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at http://therapy-for-children-domestic-violence.denvermentalhealthcare.com.
All applications, services, and digital products offered through our platform.
Interactions on our websites, applications, and associated social media channels.
Communications initiated by or sent to us, including emails, newsletters, phone calls, and text messages (SMS).

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These external entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy governs various interactions, including but not limited to:

Using our applications and services as an authorized user.
Visiting our websites and navigating through different sections.
Subscribing to newsletters or promotional emails.
Making purchases or providing payment information.
Communicating with us via phone or email.

Personal Data Collection

We collect several types of personal data, including:

Account Information: Details related to your user account creation and management.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction records.
Purchase Information: Product/service purchases, order history, and associated details.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses.
Location Data: Geographical coordinates and location-based services data.
Feedback: Responses to surveys, feedback forms, or user reviews.
Social Media Information: User profiles, posts, and interactions on our social media channels (if publicly shared).
Product Information: Details about products or services you have shown interest in or purchased.

We collect this data through various methods: user input forms, account settings, browsing activities, cookies, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing our services, subject to their privacy policies.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: Essential for navigating the website and using its core features.
Preference Cookies: Remember user preferences and settings to personalize content.
Analytics Cookies: Collect anonymous data about visitors’ behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we ensure that the data is securely deleted or anonymized. Our retention periods vary based on legal requirements and business needs, including:

Financial records: 7 years (as per tax regulations).
Customer support interactions: 3 years.
Marketing communications: 2 years from the last interaction.
Anonymized data for analytics: 5 years.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: Engaging reliable third-party service providers who adhere to strict data protection standards.
Access Controls: Limiting access to personal data only to authorized personnel on a need-to-know basis.
Regular Audits: Conducting periodic security audits and penetration testing.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal data from minors, and we do not knowingly process such information.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of your personal data.
Rectification: The ability to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
Restriction: Limiting our processing of your data, based on specific grounds.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Objecting to the processing of your data for direct marketing or other purposes.
Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.
Appeals/Complaints: Filing appeals or complaints with our privacy team regarding data handling.

To exercise these rights, please contact our dedicated privacy team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via:

Email: contact@therapy-for-children-domestic-violence.denvermentalhealthcare.com
Postal Mail: [Provide Address]

We value your trust in our company and are dedicated to maintaining the security and privacy of your personal data.